Fegmo Privacy & Cookie Policy

Fegmo Inc. ("Fegmo", "we", "us", or "our") is committed to protecting your privacy. This Privacy & Cookie Policy describes how we collect, use, and protect your information when you visit our website (fegmo.com) or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, company name, role, phone number (if voluntarily submitted)

  • Usage Data: IP address, browser type, pages visited, time spent, and referral source

  • Device Information: Device type, operating system, screen resolution

  • Support Interactions: Information you provide during support chats, demo requests, or onboarding sessions

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services

  • Respond to your inquiries and support requests

  • Manage trials and onboarding experiences

  • Communicate with you about updates, offers, and relevant news (with opt-out options)

  • Ensure security and compliance with applicable laws

3. How We Share Your Information

We do not sell your personal information. We may share data:

  • With third-party vendors (e.g., analytics, CRM, email tools) only as needed to provide our services

  • When required by law or legal process

  • In the event of a merger, acquisition, or asset sale

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Understand user behavior and traffic patterns

  • Improve our site and product experience

  • Measure campaign performance and personalization

Types of Cookies Used:

  • Essential Cookies: Required for core site functionality

  • Analytics Cookies: Used to analyze user activity (e.g., Google Analytics)

  • Functional Cookies: Help remember preferences and settings

  • Marketing Cookies: May be used to track visits and deliver relevant ads on third-party platforms

Cookie Preferences:

You may control cookies via browser settings or by adjusting your preferences through our cookie banner.

5. Your Data Rights

Depending on your location, you may have rights under data protection laws including:

  • Right to access or update your information

  • Right to delete your data (“Right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

To make a request, contact: privacy@fegmo.com

6. Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain data only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

8. International Transfers

If you are accessing our services from outside the U.S., please note your data may be processed and stored in the United States.

8A. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights may include the right to access, correct, delete, or restrict the use of your personal information, and the right to opt out of the sale or sharing of personal information.To exercise your California privacy rights, please contact us at privacy@fegmo.com. We will verify your request as required by law before responding.

9. Third-Party Services

Our website and services may contain links to third-party tools and services. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are intended for professionals and are not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy & Cookie Policy periodically. Updates will be posted on this page with a revised effective date. Material changes will be notified via prominent notice on our website or through direct email communication where applicable.

12. Contact Us

If you have any questions or concerns:

  • Email: privacy@fegmo.com

  • Address: Fegmo Inc., 1401 21st ST, STE R, Sacramento, CA 95811, US